Shipping & Return Policy

Shipping Rates

Standard Orders Weight Price
Vic Metro -- $8.95
Vic Country -- $8.95
Interstate 0 - 5kg $8.95

 

Standard Orders Weight Price
VIC + Interstate Orders over $80.00  -- FREE

 

Heavy Orders
Weight
Price
Interstate 5.1 - 10 kg $15.40
Interstate
10.1 - 15kg $18.15
Interstate
15.1 - 20kg
$23.65
Interstate
20.1 - 25kg
$33.55
Interstate
 25.1 - 30kg $41.25


NOTE: Over 30 KG your order will not process online, and direct you to contact our customer service team, we will then obtain a freight specific to the weight & location from the warehouse.


SHIPPING


All shipped goods, will be delivered using Australia Post, there will be an eParcel tracking number applied to each order. This will be provided by email or call our customer service team.

Note: We only deliver in Australia.


RETURNS AND REFUNDS


We will not cancel or refund an order based on “change of mind”. In accordance with any statutory rights you may have under the Competition and Consumer Act 2010 (Cth), which cannot be excluded, we will replace or reimburse you for any product which has been delivered to you and is faulty or damaged. Due to the nature of our product, returns and refunds of product(s) are processed on a case by case basis. If you have problems with your order or product received, we request that you contact us through our "contact us" page.